ABM Aviation, part of facilities solutions provider ABM UK & Ireland, has promoted Ian Mitchell to Vice President of Operations Aviation & Transport, following a significant year for the business.
With decades of experience in the wider transport sector as well as aviation, Ian achieves clear operational excellence through his work at National Express and major aviation contract management at Heathrow.
Under the direction of Managing Director Jim Niblock, Ian will lead a dynamic senior leadership team of COOs. Michelle Baxter, North Director; Kate Glassop, director of London Heathrow Airport; and Mick Torpey, Director, South, are supported by specialists providing advice across contracts; Samantha Saunders is Head of Auxiliary Services; Jasprit Rehal is Head of Security and Wayne Saunders is Head of Logistics
“Ian’s leadership and experience have been instrumental in driving our successes this year,” said Jim Niblock, General Manager, Aviation and Transportation. “His promotion reflects our confidence in his ability to guide our aviation and transportation operations to new heights.”
“And we’re not stopping there. The team is set to grow even further, with additional strategic appointments ready to be announced in early 2025. Drawing on centralized support functions and the full support of over 4,000 highly trained team members, our leadership is well positioned.” To continue delivering the excellence our customers expect of us, while achieving our ambitious growth goals.
Under the leadership of Richard Sykes, who joined nearly two years ago, ABM’s UK & Ireland business has made great strides towards becoming a leading facilities solutions provider in the region and beyond. The Aviation and Transport division is set to play a pivotal role in realizing this vision as the team accelerates towards 2025.
Ian’s appointment comes after a year of great success for ABM’s aviation division. The company has secured a major contract at Heathrow Airport with a major airline which will be announced soon; It has added Bristol Airport to its UK airport portfolio, which now includes 14 airports; It maintained 100% of its customer relationships throughout the fiscal year.
As part of its 2025 growth strategy, ABM is expanding its aviation division to serve the wider transport sector, leveraging the company’s extensive London transport experience and support from its Fortune 500 parent company, ABM Industries.
Ian Mitchell, newly appointed Vice President of Aviation and Transportation Operations, commented: “This is an exciting time for ABM. Our team has achieved exceptional results this year, and I look forward to building on this success as we grow our Aviation and Transportation divisions.”
“We are proud of our outstanding retention rate and head into 2025 with Manchester Airport Group, Heathrow Airport and Gatwick Airport as key contracts.”
Key capabilities include PRM (Passengers with Reduced Mobility) services, safe cabin and coach cleaning with all services dedicated to not only operational excellence and customer satisfaction but also providing sustainable solutions.
The company employs more than 12,500 staff across the UK and Ireland, with clients including Transport for London, London Heathrow, London Gatwick and numerous shopping centers and commercial buildings.
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