Since the beginning of the epidemic three years ago, GSSA operations have been in constant development while moving towards normal life after birth. The challenges and disturbances caused by the epidemic were an incentive to change within their organizations.
GSSAS has undergone an improvement and continuous adaptation, and to reassess strategies and operational curricula to better serve partners and customers. The lessons learned during this period were invaluable, highlighting the importance of some of the capabilities that have proven necessary in improving performance.
Since GSSAS integrates these lessons in operations, they realize their role in ensuring flexibility and lightness in the face of advanced market dynamics. This evolutionary journey has put GSSAS to flourish in the postpartum era, equipped with the tools and visions needed to face the challenges and opportunities awaiting us.
“Empowering our partners through the enhanced GSSA solutions, we are interested in creating a revolution in industry and raising the model of use of external sources to new horizons,” Adrian Thomant, CEO of ECS Group.
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Technology trends
Examination of the emerging patterns in the industry, the digitization mainly restores the GSSA sector. In the current scene, technology is preparing for a great development, with a strong focus on price technologies and improving revenue to help airlines maintain margins and ensure profitability. In addition, sustainability has become a major principle that directs the development of new digital solutions, as the industry responds to the increasing demands of environmentally friendly practices.
However, one of the most important challenges in this digital transformation is the management of change and adoption. While technology solutions are easily available, institutions often face resistance to change and fear of job loss among employees. To face this challenge, there will be a greater focus on explaining, training and showing the value of the digital transformation of employees.
Taking into consideration, as customer expectations for added value in the air freight industry increased, ECS Group began a transformative trip, as strategic partnerships with innovative technology leaders such as WireMind, Rotate and Carguei were formed through the Cargotech Association.
“We are proud to be part of an ecosystem that embodies this ambition to manage effective change and adopt digital solutions.”
“In the GSSA sector, the future of technology will be distinguished by adhering to improving revenues, sustainability and managing effective change.
“Digitability is a changing games, as it provides innovative tools and solutions that were not previously present. With the integration of artificial intelligence, more developments are expected to constitute the GSSA sector, providing efficiency and improved capabilities as we continue to adapt to the advanced industry needs.”
Distinguished fields
The innovative approach adopted is characterized by the introduction of specialized teams, known as “difference”, in specific areas. These teams are led by dedicated managers and are designed to confront the unique requirements of their flying partners. By moving away from one approach that suits everyone, the ECS Group works to ensure its solutions are accurately set to provide the maximum value.
For example, the total shipping experience (TCE), led by Sarah Shaybi, provides comprehensive services that focus on quality, safety and efficiency for airlines. TCE has expanded its offers to include services such as overseeing shipping at the site and reviewing the third -party supplier, indicating commitment to continuous support and high safety standards.
Likewise, under the leadership of Dimitri Arnaudin, Squair provides operational efficiency through data processing and analyzes. By improving operations, Squair enhances service levels for its partners and contributes to the general success of their operations.
“This transformational development goes beyond industry standards and redefines the role of GSSAS in the scene of contemporary air cargo,” he explained garlic.
“ECS group does not adapt to change only; we want a new level of service that responds, innovative and modestly modestly to the various requirements of our flying partners. Our commitment to customization is driven by our team -based approach, puts us at the forefront Our partners’ expectations.
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Environmental approach
The increasing focus on green accreditation data in the air aircraft industry emphasizes the decisive role of GSSAS in leading sustainability initiatives. Since stakeholders in the supply chain are increasingly priority, GSSAS actively makes flight operations more sustainable.
This includes the implementation of a group of initiatives aimed at reducing carbon emissions, reducing environmental impact, and enhancing environmentally friendly practices. GSSA cooperates with airline partners to improve flight roads, reduce fuel consumption and benefit from alternative energy sources. In addition, GSSA is actively involved with stakeholders in industry to defend the adoption of sustainable practices and technologies.
Thominet added: “By leading sustainability initiatives and leading positive change throughout the air aircraft industry, GSSAS plays a pivotal role in making flights more environmentally and sustainable.”
