Türkiye pioneering center to highlight excellence in the experience of customers and employees at the airport
Guangzhou, China, September 11, 2025 – The world of the International Airports Council (ACI) announced today Iga Istanbul Airport You will host the eighth edition of The top of the World World Airport Experience from August 31 – September 4, 2026 In Istanbul, Torke.
the ACI World Airport Experience Summit is the main global event designated for the airport experience. The event brings together executives and experts from all over the world to exchange ideas, strategies and solutions that constitute the customer and employee experience.
The most prominent events of Iga Istanbul Airport
- Open 2019; Now one of the world Point airline centers At a crossroads Europe, Asia, the Pacific and the Middle East
- His name is the world The best connected airport in ACI EUROPE 2025
- It has been dealt with 80 million passengers in 2024; goal 120 million during the next decade
- The first in Europe To launch T -shirt operations at the same time in 2025Enhancing ability and efficiency
- New cooperation with Chicago Air Airport To exchange experience in Operations and sustainability
General Manager of ACI Justin Erbashei He said: “Iga Istanbul Airport is an exceptional option to host the top of the ACI World 2026 Airport experience-where the next decade will be formed from the experience of passengers and employee. As is the case in the global center with remarkable growth, and a look as an aspirational approach to the experience of customers, Istanbul Igi proves excellence in both passengers and employee experience, and digital transformation. Our global airport.
“Iga Istanbul Airport, CEO of IGA Istanbul Airport:” Iga Istanbul Airport said: “It is a pleasure to welcome the summit of the ACI World Experience Airport for 2026 to Türkiye. It is the opportunity to host this prestigious global event at Iga Isanbul Airport next year, is the recognition of the extent we have reached at this short time of time. This will be a great opportunity to celebrate our best center in the world, where we share new ideas and show innovation.
“We are proud that Istanbul will not only be part of the formation of the next chapter in a world -class travel and exceptional passengers, but it is also essential for new ideas and prominent discussions that will happen between flight leaders from all over the world.”
The main outstanding points from the World Airport Experience Summit 2025
Today, the seventh edition in Guangzhou, China was announced today. The prominent points of this year’s event include:
- Global Assembly: Collected together 1400 attendees From all over the world.
- Thought leadership: Appear 15 paintings and sessions With visions of senior executives 57 main speakers Forming the future of passengers and employee.
- Celebration of excellence: Prestigious ACI ASQ Awards and Customer experience experience Celebrate More than 181 airports Setting new international standards in the quality of service.
- Senior speakers: World leaders shared the main airports, Plaza Premium Group, Amadeus, ADP and Ritz-Carlton Vision about innovation, digital transformation and operational flexibility.
These prominent points enhance the top as The main global event dedicated to the airport experienceCooperation and innovation is offered throughout the airports in the world.
About ACI
The International Airports Board (ACI), the World Airports Association, is a federal organization that includes ACI World, ACI Africa, ACI ASIA-Pacific, Middle EUROPE, ACI America Latin America, Caribbean and ACI North America. In representing the best interests of airports during the main stages of policy development, ACI provides a great contribution to ensuring a safe, safe, effective and environmental global air transport system. As of January 2025, ACI serves 830 members, runs 2,181 airports in 170 countries.
About Iga Istanbul Airport
Iga Istanbul, the largest infrastructure project in the history of the Turkish Republic, has been serving passengers since April 6, 2019. As the Türkiye Gate to the world, it is still working as a global transportation center in the region. In addition to many international awards, Iga Istanbul Airport was named after the “Best Airport in the World” in 2025 by Travel + Leisure and Conde Nast magazines.
In an area of 76.5 million square meters, the airport is scheduled to be completed in four stages. The first stage includes five operating runways and a 90 million passenger station. Once all stages are completed, the airport is expected to serve up to 200 million passengers annually.
Editor’s notes
1. Learn more about the ACI World Airport Experience summit.
2. Learn more about ASQ Awards from ACI and customer experience credits.
About the Author
